Time limitation in a Teams meeting

Question

Set up a Teams meeting via outlook and it timed out after 60 minutes. How do I host a meeting with unlimited time?

I do have Office 365 and am current on my annual fee if that makes a difference.

Answer 1

Dear @Jennifer,

Thank you for reaching out to Microsoft Q&A forum.

I understand you're facing an issue with the 60-minute timeout during your Microsoft Teams meeting. As a forum moderator, I genuinely wish I could directly access your account or delve into the backend systems to diagnose and fix this for you. However, our role here is limited to providing general guidance and solutions that can be applied by users. 

Based on your description, the limit you're encountering is typical for free or personal Teams plans. However, since you have a paid Office 365 (now Microsoft 365) subscription, you should be able to host longer meetings without this restriction.

Since you haven’t specified your account type, I may not be able to provide an exact solution. However, assuming you're using a Work/Business account managed by an organization, you may consider the following steps:  

1.Sign in with your paid Office 365 account:

• Open Teams (desktop app, web, or mobile) and ensure you're signed in using the account associated with your Office 365 subscription (usually a work or school email like ******@yourcompany.com.
• In Outlook, confirm the same: File > Account info > check that it shows your Microsoft 365 subscription active.

2.Clear the Teams Cache

• Type settings in the search box, and then select the Settings app from the results.
• Select Apps > Installed apps, and then type Microsoft Teams in the search box.
• Locate the New Microsoft Teams app from the results, select the More options button (...) on the right, and then select Advanced options.
• In the Reset section, select Reset.
• Restart Teams.

For reference: Clear the Teams client cache - Microsoft Teams | Microsoft Learn

3.Check Your Meeting Settings

When creating your meeting in New Outlook:

• Go to the Calendar view and click New Event > Event
• Look at the "From calendar" dropdown menu. Ensure it is set to your @onmicrosoft.com or custom domain linked to your 365 account.

4.Test with a Short Meeting

Try scheduling a test meeting (with yourself or a colleague) and ensure it lasts longer than 60 minutes. If you're properly licensed, the meeting should not end prematurely.

Use the Teams app to schedule (Calendar > New event) rather than Outlook if possible, or ensure Outlook is using your licensed account.

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this. Thank you for your patience and understanding. If you have any questions or need further assistance, please feel free to share them in the comments so I can continue to support you. I'm looking forward to your reply.

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Answer 2

To host a Teams meeting with unlimited time, you need to ensure that the meeting is set up correctly and that you are using the appropriate features available in your Office 365 subscription. Here are some key points to consider:

1. Meeting Duration Limits: The maximum length of a Teams meeting can depend on the type of authentication used by participants and their roles in the meeting. For users who join using the Teams app or dial in, the meeting can last up to 30 hours. However, if all participants are dialed in without using a PIN, the meeting may end after 4 hours if anonymous users are allowed to start meetings.
2. Audio Conferencing: If you have an Audio Conferencing license, it allows for extended capabilities, including dial-out minutes to the US and Canada. This can enhance your meeting experience but does not directly affect the meeting duration.
3. Meeting Policies: As an administrator, you can create and assign meeting policies that may affect the features available during meetings. Ensure that the policy assigned to you does not impose restrictions that could limit meeting durations.

If you are experiencing a timeout after 60 minutes, it may be due to specific settings or limitations in your meeting configuration. You might want to check your meeting settings or consult with your IT administrator to ensure that your account has the correct permissions and features enabled.

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References:

• Audio Conferencing common questions
• Govern meeting experience