problem redeeming

Question

I redeemed a microsoft robux gift card, I havent gotten the code for the giftcard in my email yet, and my points were deducted

Answer 1

Hi, I am Van. I'll be glad to assist you today.

To begin, kindly verify the status of your claimed rewards using the link below.

https://rewards.bing.com/redeem/orderhistory

If the rewards appear on the list, you can redeem the code or the redemption link by clicking the View Details option beside the reward. If the reward is not on the list and you still not received the confirmation email within 1 day, I recommend submitting a report via the link below so that the rewards team can review your account in detail and assist in resolving the issue.

https://rewards.bing.com/support

If you need anything else or have further questions, please don’t hesitate to let me know. I'll be glad to help.

Answer 2

It seems that you are experiencing an issue with not receiving the code for your Microsoft Roblox gift card after redeeming it, despite having your points deducted. This situation can occur sometimes, and it may be helpful to check the following:

1. Check Spam/Junk Folder: Sometimes, emails can end up in your spam or junk folder, so make sure to check there.
2. Wait for a While: Occasionally, there may be a delay in processing the redemption and sending the email. Waiting for a few hours might resolve the issue.
3. Contact Support: If the issue persists, consider reaching out to Microsoft Rewards Support for assistance. They can help verify the redemption and ensure you receive your code.

In a similar case, a user reported that they had their points refunded and were able to redeem a new Roblox gift card successfully, indicating that support can help resolve these issues.

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References:

• Issue with Microsoft Rewards – Roblox Gift Card Code Invalid - Microsoft Q&A