problem with student account

Question

I'm having trouble making my account a student account. I'm accessing it through a verified university account. Could you help me? The page tells me to contact support.

Answer 1

To resolve issues with making your account a student account through a verified university account, ensure that you are using the correct university email address to create or link your Microsoft account. If you are still facing difficulties, it may be necessary to contact your university's support team or the Microsoft support team for further assistance. You can find the appropriate contact information for support on the Microsoft website.

If you are prompted to contact support, follow the instructions provided on the support page to get the help you need.

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References:

• Manage student access in Azure Dev Tools for Teaching
• Resolve student sign-in problems
• Reset your password using security information
• Solve account access problems
• Use an existing Microsoft account