microsoft word

Question

I cant use my microsoft word, and i need it right now.

Answer 1

You can always use Word Online (in your browser) by signing in on office.com.

Answer 2

Hello @LOVELY

Welcome to the Q&A Community! 

Thank you for reaching out. To make sure we're aligned and avoid from any misunderstanding, please let me know a few details about your issue by answering these questions: 

1. May I have your reconfirmation if you are signed in with a personal account (e.g., @hotmail.com, @outlook.com), an education account (e.g., @school.edu), or a work account (e.g., @yourcompany.com)?  
2. Could you describe exactly what happens when you try to use the application? 
3. When did the issue begin, and does it occur every time you attempt to use it? 
4. Are you seeing any error messages, and if so, what do they say? A screenshot of it would be helpful! 
5. Which device and operating system are you using? 
6. Are you using the desktop application, the web version, or the mobile version? 
7. Does the issue occur on another device or network if you try there? 
8. Have there been any recent updates or changes on your device? 
9. Have you already attempted any troubleshooting steps, and what were the results? 

Once I have this information, I can provide the appropriate next steps. 

---

If you have extra questions about this answer, please click "Comment".   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.