Hi Sean Lee,
Welcome to the Microsoft Q&A forum.
Based on what you described, this behavior is commonly related to how Windows security and virtualization features (such as IOMMU, Core Isolation, or the hypervisor) interact with kernel‑level anti‑cheat software. After updates, some of these settings may change automatically, which can affect game launch behavior. And testing with another anti‑cheat (such as FACEIT) is a good way to confirm whether the behavior is system‑wide or application‑specific.
Here are some additional checking steps that you can consider trying:
1, Turn off Memory Integrity
- Open Windows Security > Device security
- Select Core isolation
- Set Memory integrity to Off
- Restart the PC
2, Disable the Windows hypervisor
- Open Command Prompt (Admin)
- Run:
bcdedit /set hypervisorlaunchtype off - Restart the PC
3, Verify virtualization status
- Press Win + R, type
msinfo32then press Enter - Confirm Virtualization-based security shows Not enabled
4, BIOS check (optional)
- Ensure virtualization/IOMMU settings are either fully enabled or fully disabled (avoid mixed states)
If the issue continues, you may consider reaching out to the game publisher’s support team, as they can provide guidance tailored to their anti‑cheat requirements.
Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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