Azure Devops

Md Irshad Alam 20 Reputation points
2026-03-09T18:51:48.5533333+00:00

I am not able to access the start free azure devops account

Azure DevOps
Answer accepted by question author

AI answer

2026-03-09T18:52:07.0266667+00:00

Use the following steps to troubleshoot and get access to a free Azure DevOps account:

  1. Verify how sign-up is being done
    Azure DevOps free tier is available when signing up for an Azure DevOps organization:
    • Go to the Azure DevOps page and select Get started with Azure.
    • Sign in with either:
      • A personal Microsoft account (work, school, or personal), or
      • A GitHub account.
  2. If using a personal Microsoft account
    Follow the standard sign-up flow:
    1. If needed, create a Microsoft account from the DevOps sign-up page.
    2. Select Try Azure for free or Pay as you go.
    3. Complete the Azure subscription sign-up; this lands in the Azure portal.
    4. In the Azure portal, open the app launcher (grid icon) and select DevOps.
    5. Select Create new organization.
    6. If the account is new, a project may be created automatically; otherwise, create a project.
    7. Access the organization at https://dev.azure.com/{Your_Organization}.
  3. If using a GitHub account
    1. Ensure a GitHub account exists.
    2. From the Azure DevOps page, select Get started with Azure → Sign in with GitHub.
    3. Complete sign-in and authorize Microsoft-corp.
    4. Azure DevOps creates an organization and enables external guest access by default.
    5. Access it at https://dev.azure.com/{Your_Organization}.
    Note: If the GitHub email is associated with an Azure DevOps organization connected to Microsoft Entra ID, GitHub sign-in is blocked; sign in with the corresponding Microsoft Entra account instead.
  4. If sign-in or connection fails
    Use these quick troubleshooting steps:
    1. Sign out via https://aka.ms/VsSignout and clear all browser cookies (Ctrl+Shift+Delete).
    2. Open an InPrivate/incognito window and try again.
    3. Confirm the organization URL is correct: https://dev.azure.com/{organizationName}.
    4. Verify the correct account type is used (Microsoft Entra ID vs personal Microsoft account).
  5. If the tenant is blocked due to inactivity (AADSTS5000225)
    • This indicates the Azure AD tenant used for sign-in has been blocked for inactivity.
    • If the block is recent (less than 20 days), the tenant administrator can contact Microsoft support to request reactivation (see “Tenant inaccessible due to inactivity” guidance in the referenced Q&A).
    • Alternatively, some users have resolved access by:
      • Signing out of all Microsoft accounts and clearing all browser data, then
      • Going to https://signup.azure.com and completing/“upgrading” the existing free account to a pay-as-you-go account (still using free services/credits), after which portal and DevOps access worked again.
  6. If still unable to access
    • Check whether the subscription was actually created; if the original “Welcome” or “Pay as you go” email contains a “continue” or “finalize” link, follow it to complete subscription setup.
    • If there is an account flag preventing subscription creation, a support ticket with Azure support may be required, as described in the referenced Q&A.

References:

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