Share via

Dashboard problem

Samuel Shehata 85 Reputation points
2026-03-13T11:20:15.9733333+00:00

The dashboard has a problem. The create option is greyed out, and I get "unexpected issue, try again." This is from yesterday.

Microsoft 365 and Office | Microsoft Forms | For business
0 comments No comments

Answer accepted by question author

Alina Le 2,455 Reputation points Independent Advisor
2026-03-13T11:51:36.12+00:00

Hello @Samuel Shehata

Welcome to Q&A forum! 

  • May I confirm whether you are referring to the “New Form” button shown in the image below? I have checked this issue on https://forms.office.com/ and it is working normally on my end.

User's image

  • Have you tested this in both the Microsoft Forms app and the web version?

You can also try opening Microsoft Forms in a different browser or in a private/incognito window to rule out any caching issues.

User's image

If possible, please double‑check with your colleagues to see whether they experience the same problem, as this may help confirm whether the issue is specific to your account.

If you still need my assistance, please come back with screenshots or any additional details so I can review it again and see if there’s anything more I can help you with. 

Kind regards,


If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

Note: Please follow the steps in "our documentation" to enable e-mail notifications if you want to receive the related email notification for this thread.

Was this answer helpful?


0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.