one driver lento

Question

Good evening, it's been a while since One Driver (Build 26.032.0217.003 64X) has been slow in receiving and opening Files, As an example: "I open a file in Excel and it stops waiting for the archivo.xlsx to open (according to a stopwatch 1:40 Sg)". Checking this problem, I have tested on two more computers that I have giving the same or similar result in the opening time of the archivo.xlsx

This problem has been causing me a lot of delays in my work. I hope for a solution from you

Thank you

Answer 1

Hi, Alejandro Espinoza

Sorry for this unwanted experience. Here are some suggestions you can try:

First, make the test file or its folder Always keep on this device in OneDrive. That forces a full local copy, so Excel does not need to fetch the file from the cloud while opening it.

If your OneDrive settings still show it, turn off Use Office applications to sync Office files that I open. A lot of users reported that this immediately fixed very slow Word/Excel opening from OneDrive.

If that option is missing in newer OneDrive, open Excel > File > Options > Save, and untick AutoSave files stored in the Cloud by default. On newer builds, Microsoft community replies suggest this as the closest replacement for the old setting.

Also try a OneDrive reset. That rebuilds the sync app settings and often clears this kind of slowdown when opening files from Explorer.

Last, clear the Office/OneDrive cache or Windows credentials if the issue started recently. Corrupted cache or stale sign-in tokens can slow down cloud file opening even when sync looks normal.

Thank you for your patience in reading, I hope this information has been helpful to you. 

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