Sending, receiving, and organizing email in Outlook.com
In Outlook.com and Outlook on the web, messages in Junk Email can still be managed even if a dedicated Delete button is not visible.
To remove junk messages:
- Open Outlook.com or Outlook on the web.
- Select the Junk Email folder.
- Hover over each message and select the checkbox that appears.
- On the ribbon, use Move and choose Deleted Items, or drag the selected messages to Deleted Items.
If the message is not junk and needs to be kept instead of deleted:
- In Junk Email, select the message.
- On the ribbon, select Report > Not junk to move it back to Inbox and mark the sender as not junk.
If folder names or navigation are hidden, select the Show Navigation Pane button to reveal the Junk Email and Deleted Items folders.
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