Wrong Recovery Phone Number

Quentin Desmet 21 Reputation points
2021-10-10T17:04:04.067+00:00

Hi,

I have a little problem: for some operations such as connecting on my microsoft account from an unusual location, microsoft asks me the 4 last digits of a phone number so that it can send me a code but the problem is: this is not my phone number (anymore I guess? I have no idea when is this phone number from...).

I am connected on my other devices (my laptop for outlook, my phone for outlook and skype) and there is no problem at all. Plus when I get into the settings to see my personal info, the indicated phone number is the right one so I do not understand why the "recovery" phone number is different from the phone number in my informations.

Hope anyone can help.

Cheers,
Quentin

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Dave Patrick 426.1K Reputation points MVP
    2021-10-10T17:12:14.607+00:00

    Check the settings here.
    https://account.live.com/proofs/manage/additional

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    1 person found this answer helpful.

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