Wrong Recovery Phone Number

Question

Hi,

I have a little problem: for some operations such as connecting on my microsoft account from an unusual location, microsoft asks me the 4 last digits of a phone number so that it can send me a code but the problem is: this is not my phone number (anymore I guess? I have no idea when is this phone number from...).

I am connected on my other devices (my laptop for outlook, my phone for outlook and skype) and there is no problem at all. Plus when I get into the settings to see my personal info, the indicated phone number is the right one so I do not understand why the "recovery" phone number is different from the phone number in my informations.

Hope anyone can help.

Cheers,
Quentin

Answer 1

Check the settings here.
https://account.live.com/proofs/manage/additional

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