Microsoft 365 cursor Issue

Question

On my Mac the insertion point cursor has disappeared. I haven't changed any settings and since the update everything is moved around so much I cannot find where to fix the cursor.

Answer 1

Hi Steven King

Thank you for reaching out to the Microsoft Q&A forum.

I understand how frustrating it can be when the insertion point suddenly disappears, especially after an update.

To better understand the issue, could you please share a bit more information?

• Which version of Microsoft Word are you currently using?
• Which version of macOS is installed on your device?
• Did this issue start after a recent update to Word or macOS?
• Does this issue happen in all documents, or only specific ones? If possible, please try creating a new blank document and let me know if the cursor appears there.

In the meantime, you may try the following troubleshooting steps to see if the issue persists:

-Quit and reopen Microsoft Word

-Restart your Mac

Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.  

Please let me know how it goes after trying these steps. I look forward to your update so I can continue assisting you.

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