increase Azure Communication Services (Email) rate limits, need to raise a quota/support request

Question

We are using Azure Communication Services Email for a production system. Use case: - Transactional emails (password reset, alerts, notifications) - Expected volume: ~5,000 emails per hour We have implemented: - Retry logic - Throttling controls - Monitoring and logging Requesting increased limits to support production workload.

Answer 1

Hello @ADMIN - SRA IT

Thank you reaching us regarding the issue.

You are looking to increase your email sending quota for Azure Communication Services. For this you need to create a support request. Before you make the request, assess how many emails you plan to send. Consider key factors like:

Maximum messages per minute

Maximum messages per hour

Maximum messages per day

Please follow the below steps to create support request in Azure Portal.

Sign in to the Help + support - Microsoft Azure

Click on Create support request. or click on https://portal.azure.com/#create/Microsoft.Support

Enter quota in the box and click on 'Go'.

Search for Quota type: Select Service and Subscription Limits(Quotas) 

Then click on Create a support request. Select Quota type as Azure Communication Services Email: Sending Limits

3.Click on "Next"

4.Then provide the details as the requirement.

Next click on Save and Continue. You will see fields related to email sending quotas like region etc.

Fill the details and Click on Review+Create.

Reference: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request https://learn.microsoft.com/en-us/azure/communication-services/concepts/email/email-quota-increase https://learn.microsoft.com/en-us/azure/communication-services/concepts/service-limits#email
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