Microsoft 365 authentication issues

Question

I was registering my Microsoft 365 Business Standard, and I got stuck on the payment details because the system did not want to accept my card details. I tried with the other card and could not get through, and right now I cannot finish the registration process. when I try to finish the registration form the link I got from Microsoft in my company email, I get the errors that says "too many tries, try again later"

I cannot access Microsoft 365 support because my registration is not completed and I already have bought the package; I have product keys; I only needed to complete the registration. I have been trying for 5 days straight now; I am very frustrated how can such a minor issue be so hard to solve.

PLEASE HELP ME PLEASE

Answer 1

Hello Bonke Miya,

I understand how frustrating it is when you’re unable to complete the registration due to the payment issue. First, could you please let me know which region you are currently in?

It’s important to note that after multiple failed attempts, the system may temporarily block further access. Each new attempt can reset the lockout timer, so please avoid retrying for at least 24 hours before trying again.

Once you have waited, please try again with a clean setup:

• Use Incognito/Private browsing mode to avoid cached data or cookies
• Disable any VPN (if you are using one)
• Switch networks or devices (for example, try mobile data or another computer).

If the issue persists after this, please let me know and I’ll be happy to assist further.

I hope this information helps. If you have any additional questions, please feel free to let me know.

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