Latest Windows Update Broke my Wifi / BT Drivers (2026-04 Security Update (KB5083769) (26200.8246) 2026-03 Update (KB5085516) (26200.8039) -

Question

Latest Windows Update Broke my Wifi / BT Drivers (2026-04 Security Update (KB5083769) (26200.8246) 2026-03 Update (KB5085516) (26200.8039) -

Ryan Gray 10

So title sums it up pretty much. Recently downloaded the latest update from windows and it broke my wifi and bluetooth. They dont show up in device manager, they do not run, they seem as if they do not even exist. I have re-installed the drivers for my motherboard from the MSI website and they do not work. So now my computer has no wifi or BT capabilties.

My motherboard is:

PRO B840-VC WIFI (MS-7E57)

Please help! Nothing is working. I've tried update roll backs, re-installing drivers, etc.

How can I fix this? I need my wifi & BT.

Everything is up to date.

Thank you!

Hope C 0 Reputation points

2026-04-21T14:41:12.79+00:00

I have the same issue and have been working on fixing it for days now. My Wi-Fi icon does not appear. I have the error message of 'Wi-Fi network adapter isn't waking up'. I have tried uninstalling this Microsoft update. I have tried every command prompt listed below. I have tried re-installing drivers. I cannot use my desktop. Help please!
Mateus Brito 0 Reputation points

2026-04-29T17:13:05.4633333+00:00

I'm facing the same problem. It started yesterday, and I've uninstalled as suggested, but the problem remains.

4 answers

Your answer

Hope C 0 Reputation points

2026-04-21T14:41:12.79+00:00

I have the same issue and have been working on fixing it for days now. My Wi-Fi icon does not appear. I have the error message of 'Wi-Fi network adapter isn't waking up'. I have tried uninstalling this Microsoft update. I have tried every command prompt listed below. I have tried re-installing drivers. I cannot use my desktop. Help please!
Mateus Brito 0 Reputation points

2026-04-29T17:13:05.4633333+00:00

I'm facing the same problem. It started yesterday, and I've uninstalled as suggested, but the problem remains.

Answer 1

Ryan Gray 10

Well after updating my BIOS still wont work unless I hard power cycle my device. The BT & Wifi devices dont even show up in the device manager.

Ivan B 120.7K Reputation points Independent Advisor

2026-04-19T14:18:57.7866667+00:00

Hi,

When they don't appear when accessing the device manager, is there a driver error (like USB, HID, or system devices)?

If there aren't any, unfortunately it's a hardware problem; the internal chip might be faulty. In that case, contact MSI support.

Thanks
iShamDdin-8430 0 Reputation points

2026-04-19T14:24:34.55+00:00

But not appear on screen PC
Ivan B 120.7K Reputation points Independent Advisor

2026-04-21T00:43:46.4433333+00:00

Hi,

From what you're describing, it seems to be a hardware failure in the Wi-Fi and Bluetooth chips because they use the same chip. What might be happening could be internal dirt or a bad connection on the laptop's PCI card.

I'm asking if there are any errors in Device Manager showing up besides Wi-Fi and Bluetooth. Is there a driver error, either USB or HID?

Thanks

Answer 2

Lucus-V 10,770 Microsoft External Staff Moderator

Hi Ryan Gray,

Please try uninstalling the problem update following this article: How to uninstall a Windows Update.

If uninstalling it does not help or the update cannot be uninstalled, please perform an In-place upgrade.

Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Community

After doing so, your system will get 25H2 without recent updates. You may need to reinstall your drivers to make sure they work as expected.

If you have further information, please feel free to let me know.

Lucus-V 10,770 Reputation points Microsoft External Staff Moderator

2026-04-20T19:42:45.2433333+00:00

Hi Ryan Gray,

I hope everything is going well on your end. Just wanted to check in and see how things are going for you lately, anything you'd like to share or discuss?
Ryan Gray 10 Reputation points

2026-04-21T00:33:00.3033333+00:00

So far nothing is working. Only temporary fix is to hard power cycle my computer, when I do that, then the wifi and BT show up. I have tried uninstalling the windows update, uninstalling and re-installing the drivers, settings in the task manager under services, updated the BIOS, have the BIOS set correctly.

Something in the software update is causing an issue on restart. From a fresh boot power drain, there is no issue. It isnt a hardware issue. This is a software conflict that started with the latest windows update.
Lucus-V 10,770 Reputation points Microsoft External Staff Moderator

2026-04-21T15:43:45.43+00:00

Hi Ryan Gray,

Have you tried my suggestion that perform an In-place upgrade?

Answer 3

Ivan B 120.7K Independent Advisor

Hi,

Access the device manager in the search bar, take a screenshot and post it here if possible.

If you have any faulty USB drivers in the device manager, take a screenshot of those as well.

Thanks

Ryan Gray 10 Reputation points

2026-04-17T21:11:51.96+00:00

Hey,

Thank you for taking the time to respond. I am thinking the newest update caused a BIOS compatibility issue with my motherboard as my BIOS are old. So I am going to update those. The reason I think this is cause when I do a full power down, power cycle drain. (unplug the cord, turn off the power, hold down the power button and reboot). Then the wife/bt indicators come up.

I had tried the device manager already, the drivers, etc.

Just installed the new BIOS so we shall if that sticks and works. It is currently working from a complete power cycle. If that doesn't fix it, im not sure what will.

Appreciate the response, thinking it was old BIOS though hopefully.
Ivan B 120.7K Reputation points Independent Advisor

2026-04-17T21:27:44.1833333+00:00

Hi,

I understand. I'll wait and hope it's been resolved. Feel free to come back here to the Microsoft Q&A community if you have any further questions.

Have a good week.

Thanks

Answer 4

Follow these steps in order; test Wi‑Fi/BT after each major step.

Update or reinstall drivers via Device Manager
1. Select Start, type Device Manager, and open it.
2. Select View > Show hidden devices.
3. Expand Bluetooth and Network adapters.
  - If the wireless/Bluetooth devices appear:
    1. Right‑click each Wi‑Fi and Bluetooth adapter > Update driver > Search automatically for drivers.
    2. Restart the PC.
  - If they show with warning icons or as “Unknown device” under Other devices:
    1. Right‑click > Update driver > Browse my computer for driver software and point to the folder where the MSI drivers were extracted.
    2. Restart the PC.
Let Windows Update reinstall device drivers
1. Select Start > Settings > Windows Update.
2. Select Check for updates.
3. Install all available updates (including optional driver updates if shown), then restart.
Reinstall Bluetooth driver If Bluetooth shows up in Device Manager:
1. Open Device Manager.
2. Expand Bluetooth.
3. Right‑click the Bluetooth adapter > Uninstall device.
4. Restart the PC. Windows will automatically reinstall the Bluetooth driver after restart.
Roll back Bluetooth driver (if it worked before the update)
1. Open Device Manager.
2. Expand Bluetooth, right‑click the Bluetooth adapter > Properties.
3. On the Driver tab, select Roll Back Driver (if available) and follow the prompts.
Install latest vendor drivers (chipset/Wi‑Fi/BT) If Device Manager still does not show the devices or Windows says the best driver is already installed:
1. Go to the PC/motherboard manufacturer’s support website.
2. Search using the exact motherboard model (PRO B840‑VC WIFI / MS‑7E57).
3. Download and install the latest chipset, Wi‑Fi, and Bluetooth drivers for Windows 11.
4. Restart the PC after installation.
If Windows still reports that the best driver is installed via Device Manager, the manufacturer’s package may still be newer and should be preferred.
Manually install downloaded Bluetooth driver packages If the manufacturer provides .zip driver packages instead of an .exe installer:
1. Extract the files.
2. Ensure there is at least one .inf and one .sys file.
3. Open Device Manager.
4. For the Bluetooth or Wi‑Fi device (or unknown device):
  - Right‑click > Update driver > Browse my computer for driver software.
  - Select Browse, choose the folder with the extracted driver files, then OK > Next.
5. Finish the wizard and restart if prompted.
If Wi‑Fi/BT still do not appear at all After the above, if there is still no Wi‑Fi or Bluetooth entry (even as hidden or unknown devices), this typically indicates either:
- The hardware is disabled in firmware/BIOS, or
- The update exposed a hardware/firmware issue that requires a board‑specific firmware or driver update from MSI.
In that case:
- Verify in the motherboard firmware (BIOS/UEFI) that onboard Wi‑Fi/Bluetooth are enabled.
- Then repeat steps 2, 5, and 6 using the latest MSI‑provided packages.

If the devices reappear but connections are unstable or pairing fails, follow the additional Bluetooth troubleshooting steps in the referenced article (especially ensuring the latest drivers are installed).

References: