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The error message and behavior match the standard “No subscriptions found” scenario in Azure: either the wrong directory (tenant) is selected, or the account being used doesn’t have sufficient permissions on any subscription in the currently selected directory.
Given that Owner permissions on the subscription and resource provider registrations are already verified, the next step is to confirm that the correct Azure directory is selected at the moment the GitHub billing connection is attempted.
Use the following checks and steps:
- In the Azure portal, select the account icon in the top-right corner and verify which directory is active.
- If more than one directory exists, select Switch directory and choose the directory that actually contains the subscription where Owner access was confirmed.
- After switching to the correct directory, go back to Subscriptions and verify that the expected subscription is visible and in Enabled state.
- With that directory still selected, retry the GitHub metered billing connection so that GitHub’s flow sees the subscription in the correct directory context.
If the correct directory is already selected and the subscription is visible and enabled, but the GitHub flow still shows “No subscriptions found,” then this falls into the documented “No subscriptions found” condition where the account has no usable subscription in the context of that sign-in. In that case, the supported path is to open an Azure support request so the billing team can investigate and correct any account or subscription flags that prevent the subscription from being surfaced to the GitHub marketplace flow.
To contact support when facing subscription/sign-in issues, use the Azure portal to create a support request under Billing and Subscriptions and reference the “No subscriptions found” symptom.
References:
- Troubleshoot Azure subscription sign-in issues
- No subscriptions found sign in error for Azure portal
- How am I billed?
- Use your Azure credits
- I have an Azure Credit of 11000$$, but I have 2 billing accounts. The bill doesn't come to the right place. - Microsoft Q&A
- Can't find the subscription - Microsoft Q&A