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Meng Chandra 0 Reputation points
2026-04-25T11:08:35.16+00:00

I bought the bundle Minecraft java + bedrock and now it making me bought it again why I kept till I get to 30$

Windows for home | Windows 10 | Microsoft Store
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  1. Carl-L 16,175 Reputation points Microsoft External Staff Moderator
    2026-04-26T10:19:45.2033333+00:00

    Hello Meng Chandra,

    Welcome to Microsoft Q&A forum.

    Before we proceed further, may I have a photo of the purchase in your Microsoft Account to check for you? You can check it by going to account.microsoft.com/billing/orders. Please remember to remove all personal information, including the order number and timestamps before posting.

    In the meantime, please try this quick fix to see if it helps.

    • Type "Credentials Manager" in the search bar and press Enter.
    • Go to "Windows Credentials"
    • Remove all entries contain or start with "Xbl" and all entries related with your account.
    • Restart your computer and try again.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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