365 basic installation

Question

i need to speak with a live person regarding installing 365 basic

Answer 1

Hello

There's nothing to install other than OneDrive app when it comes to Microsoft 365 Basic subscription.

The Basic subscription is only for 100GB of OneDrive storage. It doesn't include desktop version of office apps. Here is the subscription link for your reference: https://www.microsoft.com/en-us/microsoft-365/p/microsoft-365-basic/cfq7ttc0ktxs

Answer 2

To speak with a live person about installing Microsoft 365 Basic, use one of these options:

1. Go to Microsoft Support
   • Visit the Microsoft support contact page: https://support.microsoft.com/contactus/
   • Type a brief description such as “Install Microsoft 365 Basic”.
   • Select Get Help → choose Contact support.
   • Select the appropriate Product & services option for Microsoft 365.
   • Follow the prompts to either Chat with a support agent or choose Call me back to speak with a live person.
2. Use the Get Help app on Windows
   • In the Windows search bar, type Get Help and open the app.
   • Enter “Chat with an agent” or “Install Microsoft 365 Basic”.
   • Select Contact support at the bottom.
   • Choose the Microsoft 365/Office product and follow the prompts to connect to a live agent or request a call back.

If additional help is needed with setup as a small business, see the small business help & learning resources linked from the installation article.

---

References:

• Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac
• Microsoft 365 Customer Service and Support
• How do I get a live person at Microsoft.? - Microsoft Q&A
• I need to talk to someone!! - Microsoft Q&A
• Can I speak to someone? -- Billing issues - Microsoft Q&A