I understand how frustrating it is to see a driver update keeps coming back despite all efforts. This specific behavior often points to a catalog/detection issue, so here’s something you can try to attempt clear up this corruption
1 - Clean Windows Update cache
- Right-click Start > choose Windows PowerShell / Terminal (Admin)
- Run these commands one by one (copy paste, and Enter after each)
-
net stop wuauserv -
net stop bits -
net stop cryptsvc -
net stop msiserver -
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old -
ren C:\Windows\System32\catroot2 catroot2.old -
net start wuauserv -
net start bits -
net start cryptsvc -
net start msiserver
-
- Restart the PC and check for updates again.
2 - Install full OEM driver
- Go to your PC manufacturer’s support site (Dell/HP/Lenovo/etc.)
- Look for chipset drivers, and Intel Management Engine / Storage drivers.
- Manually download and install > Restart PC > check Windows Update again
3 - Reinstallation repair (keeping files and apps)
- Open Settings > System > Recovery > Fix problems using Windows Update
- Click Reinstall now > follow the onscreen instructions to reinstall Windows.
Disclaimer: This reinstallation can fix update issues without removing your files or applications. However, we always recommend that if you have important data, you should back it up.
If even the third option doesn’t help, let me know and we will look for some other more advanced solutions!
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