Share via

hacked email

Irik Andersen 0 Reputation points
2026-05-01T18:22:13.5133333+00:00

me email was hacked. how do i contact msn for help

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Darhyl Amizola 44,035 Reputation points Independent Advisor
    2026-05-01T18:59:12.9966667+00:00

    Hey there! Nice to meet you!

    I'm sorry you are experiencing this.

    The only way to recover a hacked account is through the official Microsoft troubleshooter guide:

    https://support.microsoft.com/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If the account recovery web form doesn't work, and if the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

    Thank you for your understanding.

    Best regards,

    Darhyl

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-05-01T18:22:22.7233333+00:00

    For a hacked Outlook.com/MSN email account, use Microsoft’s official self-service and support channels:

    1. Start with the hacked-account troubleshooter
      • Go to How to recover a hacked or compromised Microsoft account and select Start.
      • Enter the email address or phone number for the hacked account.
      • The tool will either show self-help steps or offer an option to talk to an agent, depending on the situation.
    2. Use the Sign-in Helper if you can’t sign in
      • If you see errors like “We couldn't find an account with that username” or you think the account is hacked, open the Sign-in Helper for support options or hacked-account issues: Open the Sign-in Helper for support options or hacked account issues.
    3. If the account is Outlook.com and already hacked
      • Follow My Outlook.com account has been hacked from the Outlook.com help pages (linked from the protection and account-closure articles) to walk through recovery and cleanup steps.
    4. If self-service fails
      • From the hacked-account article or Outlook.com help, use the built-in Contact Support or Contact links (for example, “To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here”) to reach Microsoft support via web form or chat.

    These are the official ways to get help from Microsoft for a hacked MSN/Outlook.com email account.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.