Additional chat-related features and issues within Microsoft Teams for Education
I understand you would like to turn off supervised chat settings in Microsoft Teams.
Based on research, supervised chat is a policy used in education environments where designated educators can start chats with students, but students are restricted from starting new chats unless an educator is included. From your description, it’s possible your account is set as a student, which would explain why you cannot start chats with your friends. Could you confirm if your account was provided by an institution and if your role is a student?
If that is the case, you would need to contact your school’s IT department to request a change to your chat policy or permissions. As moderators, we are regular users and do not have access to modify organization-level settings, as these are managed by your school’s IT administrators.
You can also to refer to this article to learn more about the restrictions of supervised chat in Microsoft Teams.
If you are not part of a school, you can refer to this article on supervised chat for non-educational tenants in Microsoft Teams, and feel free to share more details so we can assist you further.
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