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manage mailboxes

Jim Danson (ADM-MS) 0 Reputation points
2026-05-19T14:36:33.4033333+00:00

In the Exchange Admin portal , how do I manage mailboxes? I cannot see any options to do this.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

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  1. Hin-V 15,165 Reputation points Microsoft External Staff Moderator
    2026-05-19T15:34:46.3066667+00:00

    Hi @Jim Danson (ADM-MS)

    Thank you for sharing your concerns. 

    In the Exchange Admin Center (EAC), mailbox management can be accessed under Recipients > Mailboxes, where you can view and manage user, shared, and resource mailboxes. 

    If these options are not visible, it is typically due to insufficient permissions. Access to mailbox management features is restricted to accounts assigned with appropriate roles. 

    Please ensure that your account has the required administrative role assigned. Once the correct permissions are granted, the mailbox management options should become available in the EAC.

    You can refer via: 
    Exchange Server permissions

    Create user mailboxes in Exchange Server, create Exchange mailbox, Exchange Server create mailbox |… 

    Exchange admin center in Exchange Server | Microsoft Learn 

    I hope this helps.  

    Please feel free to correct me if I misunderstood your request. If you have any additional concerns, feel free to comment below. I would be more than happy to assist. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.   '

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