Share via

Outlook.com bouncing important external emails

derp 0 Reputation points
2026-05-20T10:17:30.84+00:00

I derped, my bad. I had apparently accidentally blocked the sender. oops

Outlook | Web | Outlook.com | Email
0 comments No comments

1 answer

Sort by: Most helpful
  1. Winnie-B 8,210 Reputation points Microsoft External Staff Moderator
    2026-05-21T06:30:41.69+00:00

    Hello derp

    From your description, I understand that you accidentally blocked your sender.

    You can unblock an accidentally blocked sender in Outlook on the web by following these steps:

    • Sign in to Outlook.com via your browser
    • Click the "Settings" gear icon in the top right corner.
    • Navigate to "Mail" > "Junk email".
    • Under the "Blocked senders and domains" list, look for the address you accidentally added, click the "Trash can (Delete)" icon next to it to remove it from the block list, and then click "Save".

    For more details, you can see: Block or unblock senders in Outlook

    I hope this helps. Please feel free to reach back if you need further assistance.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".    

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.