Tracking purposes

Question

When you sign in and complete the training exercises for whatever course you take, is there a way that notification can be sent back to a training representative of the company you work for that the training has been taken and successfully completed (exams are passed)?

I'm in a role where I work where we are updating our IT Skills Matrix via Training Modernization and I don't see anything that when you complete a course, you get notification via your work email, or your work gets notification that the training has been completed. This would be ideal if that were the case. Maybe I'm missing something.

Answer 1

Yes, there are ways for an organization to track that employees have completed Microsoft training, but they require using the appropriate services and integrations; completion notifications are not automatically emailed to a manager or training representative by default.

Key options supported in the provided context:

1. Viva Learning (for internal and external content)
   • With Viva Learning and a Viva Learning premium license, organizations can:
     • Assign mandatory courses as Assignments.
     • Sync assignments and completion data from an LMS or supported content providers (via learner record sync / LRS).
     • Track whether a learner’s status is Not started / In progress / Completed.
   • For recommended content, the learner can explicitly allow tracking so the recommender can see completion status:
     • On the content card, enable the toggle to allow tracking by the recommender.
     • The recommender can then see the status the learner sets (Not Started / In Progress / Completed).
   • Learners can update completion status from the content details view, and that status is visible to the person who recommended or assigned the content.
   • This gives training representatives visibility into completion, but it is surfaced in Viva Learning rather than as automatic email notifications.
2. Microsoft Learn Organizational Reporting (for Microsoft Learn content)
   • For Microsoft Learn training (modules, learning paths, certifications), an organization can use the Microsoft Learn Organizational Reporting service.
   • This service:
     • Shares daily snapshots of users’ Learn progress and completions to the organization via Azure Data Share.
     • Includes data such as training units, modules, learning paths completed, and achievements (badges, certifications, XP).
   • Organizations can then:
     • Load this data into their own reporting tools (SQL DB, Blob Storage, Power BI, Excel, etc.).
     • Combine it with other training data to update internal skills matrices or LMS records.
     • Optionally surface completion indicators back in internal portals (for example, SharePoint or a custom training site) next to the promoted Learn content.
   • This is not a per-user email notification mechanism, but it provides structured completion data that training teams can use for tracking and reporting.
3. LinkedIn Learning integrations (if used as a provider)
   • If the organization uses LinkedIn Learning and integrates it with an LMS or learning platform:
     • xAPI integration can send learner progress and completion statements back to the organization’s learning platform, provided the user identifiers are correctly mapped and the platform’s OAuth/tenant endpoints are configured.
     • For LMSs like SuccessFactors, completions are sent back when IDs match and the course is in the LMS catalog.
   • These integrations allow the organization’s LMS or reporting system to see who completed which LinkedIn Learning courses, which can then be used to update skills matrices.
4. Internal communication and tracking around training experiences
   • For broader training programs (for example, a curated experience using SharePoint, Teams, and Microsoft Learn/Viva Learning), organizations are encouraged to:
     • Promote and launch training via SharePoint news posts and Outlook emails.
     • Use analytics (site traffic, live event attendance, module completion, etc.) and feedback (for example, via Microsoft Forms) to track success.
   • This is more about program-level tracking and insights than individual completion notifications, but it supports the overall Training Modernization and skills-mapping effort.

Putting this together for an IT Skills Matrix scenario:

• To systematically track completions and tie them into a skills matrix, an organization typically:
  1. Uses Viva Learning (and/or an LMS) to assign and track required training.
  2. Enables Microsoft Learn Organizational Reporting to ingest Microsoft Learn completion data into internal reporting systems.
  3. If using LinkedIn Learning, configures xAPI or LMS deep integrations so completions flow back into the central training platform.
• These approaches give training representatives and managers reliable visibility into who has completed which training. While the context does not describe automatic email notifications to managers on each completion, it does support structured, queryable completion data and in-app visibility (for example, in Viva Learning) that can be used to maintain an IT Skills Matrix.

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References:

• Track progress in Viva Learning
• Take action on assigned and recommended content in Viva Learning
• Microsoft Learn Organizational Reporting service feature overview
• Leverage Microsoft Learn in your organization
• LinkedIn Learning xAPI Administration Guide
• LinkedIn Learning and SuccessFactors Deep Integration Guide
• Build learning and training experiences for employees