Share via

Issues with Salesforce Outlook plugin on Mac

Martina Topalović 0 Reputation points
2026-06-03T09:31:03.18+00:00

Hi, multiple Mac users are having issues with the SF plugin. They either cannot log in and are stuck on this screen, or they are being asked to reauthenticate several times per day.

Does anyone know what could be causing this issue?
User's image

Outlook | MacOS | New Outlook for Mac | For business
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Vergil-V 13,785 Reputation points Microsoft External Staff Moderator
    2026-06-03T10:17:22.1233333+00:00

    Hi Martina Topalović

    Based on my research, you may consider reauthenticating Salesforce for Outlook by following the steps available in Salesforce for Outlook (SFO) OAuth Reauthentication Steps 

    This information is provided as a convenience to you. These sites are not controlled by Microsoft, and Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please ensure that you fully understand the risks before using any suggestions from the above link.   

    As of the moment, I have not found any official documentation that addresses this issue. Additionally, if this does not help resolve the experience, you may consider reaching out to Salesforce Support for further assistance, especially since you mentioned that this is affecting multiple users. 

    I hope this provides some additional direction. 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.