Need help with Microsoft 365 adding another device not working. I'm disabled and need phone contact. CAN YOU CONTACT ME ????????????????

Question

I've tried everything you offer except help by a real person !!!!!!!!!!!

I'm disabled and need phone contact with a live person.

IS THIS POSSIBLE????

Answer 1

Direct outbound contact is not available, but phone and live-agent help can be reached through Microsoft Support.

For Microsoft 365 for home and Windows:

1. Use the Get Help / Contact Support flow
   1. Open a browser and go to the main Microsoft Support entry point (Contact – Microsoft Support).
   2. Type a short description such as “add another device to Microsoft 365” or “install Office on another device,” then choose Get Help.
   3. When the automated steps appear, scroll down and choose Contact support (skip the self-help articles if needed).
   4. Under Products and services, select Microsoft 365 and Office.
   5. For the category, choose something like Install, redeem, activate or Manage my subscription.
   6. Continue until the options Chat with a support agent or Call me back appear.
      • Select Call me back to receive a phone call from a live agent.
      • If Call me back is not shown, use Chat with a support agent and ask the agent to arrange phone support if available in the region.
2. If a phone number is needed directly
   • For general customer service phone options, use the Microsoft customer service phone numbers page: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
   • For personal (non-business) accounts, that page may direct to Get Help instead of listing a number; in that case, follow the steps above and select Call me back.
3. Accessibility-specific support (for customers with disabilities)
   • For accessibility or disability-related assistance, contact the Microsoft Disability Answer Desk using the regional contact details provided at https://go.microsoft.com/fwlink/p/?LinkID=518252.
   • The Disability Answer Desk can assist in English, Spanish, French, and American Sign Language and is trained on assistive technologies.
   • Government, commercial, or enterprise users should use the enterprise Disability Answer Desk at https://go.microsoft.com/fwlink/?LinkId=824629.

These paths connect to real Microsoft support agents who can assist with adding another device to a Microsoft 365 subscription and can arrange phone-based help where available.

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References:

• Contact Microsoft Office Support
• Use a screen reader to manage your account billing and subscriptions
• Use a screen reader to navigate your Microsoft account
• Make your Microsoft Teams meetings, calls, and messages accessible to people with disabilities
• Use a screen reader to initiate connection to a cloud PC
• Use voice to work with windows and apps
• Basic tasks using a screen reader in the new chats and channels experience
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