BSOD on startup every day - Trying to identify specific causation

YELDUR 1 Reputation point
2021-10-15T13:38:02.73+00:00

Hi all,

For the past week or so I've been experiencing BSODs whenever I power on the computer first during the day; after we REACH the Windows splash screen, I have no further issues, even when restarting.

rom reviewing the Event Logs I can see one in there stating the following:

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
followed closely by:
"The driver \Driver\WudfRd failed to load for the device PCI\VEN_5853&DEV_1003\1&1a590e2c&0&03."

So far as far as causation goes, this is the only thing throwing flags, as I've successfully performed Windows Memory Diagnostics with no issues being found, system file checks with no corruption being found, and lastly checking in on the device manager and checking all tabs to ensure nothing in there is throwing errors. As far as I can tell, these issues began this week.

I know that this week I plugged in a new keyboard that is different to that of my old one, and in doing so I needed to download some more drivers for it, however I went from a Roccat Aimo 120 to a Roccat Aimo 100, to which the only real difference is the fact that the 100 doesn't have a hand wrest with the keyboard. Besides that, it doesn't appear any different specification wise, so I'm unclear on whether this is the cause. I also changed my power plan on the rig from Balanced to Performance, though I don't expect this to be the cause.

Originally I believed perhaps that drivers were the issue, however, now I'm not so sure.

To cut a long story short, I ran a bugcheck analysis using the Windows Debug tools which threw me the following:

12: kd> !analyze -v
***

    *
    Bugcheck Analysis *
    *

***

MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: ffff83816716da08
Arg3: 0000800000000000
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3249

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 10478

Key : Analysis.Init.CPU.mSec
Value: 1249

Key : Analysis.Init.Elapsed.mSec
Value: 65592

Key : Analysis.Memory.CommitPeak.Mb
Value: 73

Key : MemoryManagement.PFN
Value: 800000000

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


BUGCHECK_CODE: 1a

BUGCHECK_P1: 41792

BUGCHECK_P2: ffff83816716da08

BUGCHECK_P3: 800000000000

BUGCHECK_P4: 0

MEMORY_CORRUPTOR: ONE_BIT

BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: autochk.exe

STACK_TEXT:
ffff988d4679f388 fffff8054624423a : 000000000000001a 0000000000041792 ffff83816716da08 0000800000000000 : nt!KeBugCheckEx
ffff988d4679f390 fffff80546242a6f : ffff8688b7883700 0000000000000000 ffff868800000002 0000000000000000 : nt!MiDeleteVa+0x153a
ffff988d4679f490 fffff80546212c10 : 0000000000000001 ffff988d00000000 ffff8688b7883550 ffff8688b7910080 : nt!MiDeletePagablePteRange+0x48f
ffff988d4679f7a0 fffff80546252277 : 000000002ce2db4f 0000000000000000 ffff868800000000 fffff80500000000 : nt!MiDeleteVad+0x360
ffff988d4679f8b0 fffff805465f908c : ffff988d00000000 0000000000000000 ffff988d4679fa10 000002ce2db30000 : nt!MiFreeVadRange+0xa3
ffff988d4679f910 fffff805465f8b65 : 00007ff70784b980 000002ce44f49e50 ffff988d4679fad8 0000000000000000 : nt!MmFreeVirtualMemory+0x4ec
ffff988d4679fa60 fffff80546408bb8 : ffff8688b7910080 ffff868800000001 0000000000000000 ffff868800000000 : nt!NtFreeVirtualMemory+0x95
ffff988d4679fac0 00007ffa4676d134 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x28
000000e2f757a4b8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffa`4676d134


MODULE_NAME: hardware

IMAGE_NAME: memory_corruption

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e3faf315-c3d0-81db-819a-6c43d23c63a7}

Followup: MachineOwner

I work in tech, but I am by no means a master, and to be frank, I don't know what I'm reading here. I can gather that it is telling me that there's something wrong with memory, in that it's seeing corruption, but other than that I'm honestly not too sure.

Here's the event log that prompted me finding these issues:

Event ID 1001

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041792, 0xffff83816716da08, 0x0000800000000000, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 15812135-3f48-42c4-b474-5b9fd5a5cf7e.

If there's any more information required, please don't hesitate to ask and I will do my best to gather it for you.

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. YELDUR 1 Reputation point
    2021-10-18T07:14:40.583+00:00

    Hi Docs,

    Please see the below results of the Memtest, I'll run another pass tonight as you requested and will feed the results back to you tomorrow.

    141264-whatsapp-image-2021-10-18-at-80544-am-1.jpeg

    141247-whatsapp-image-2021-10-18-at-80544-am.jpeg

    Windows PowerShell  
    Copyright (C) Microsoft Corporation. All rights reserved.  
      
    Try the new cross-platform PowerShell https://aka.ms/pscore6  
      
    PS C:\WINDOWS\system32> Get-WinEvent -ProviderName Microsoft-Windows-Kernel-boot -MaxEvents 10 | Where-Object {$_.id -like "27"}  
      
      
       ProviderName: Microsoft-Windows-Kernel-Boot  
      
    TimeCreated                      Id LevelDisplayName Message  
    -----------                      -- ---------------- -------  
    18/10/2021 08:01:55              27 Information      The boot type was 0x0.  
      
      
    PS C:\WINDOWS\system32>  
    

    Here's the screenshot however I text formatted it above like with the CMD commands in case that works better for you:

    141220-rthg.png


  2. YELDUR 1 Reputation point
    2021-10-18T13:31:31.617+00:00

    Hi Docs,

    Here you are:

    141388-gdfgjhgf.png

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  3. YELDUR 1 Reputation point
    2021-10-19T07:22:19.653+00:00

    Hi Docs,

    Completed the second pass of the Memtest86 today and it passed same as the last time, please see the following screenshots:

    141671-whatsapp-image-2021-10-19-at-81849-am-2.jpeg

    141586-whatsapp-image-2021-10-19-at-81849-am-1.jpeg

    141489-whatsapp-image-2021-10-19-at-81849-am.jpeg

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  4. YELDUR 1 Reputation point
    2021-10-19T07:26:55.907+00:00

    For your reference, I saved both of the Summary Reports in case this assists you in any way, you can access them here: https://drive.google.com/drive/folders/1ucMZevViJ0XGybhLsPWqjIcqVr4SHaXk?usp=sharing

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  5. Docs 15,761 Reputation points
    2021-10-19T08:36:47.863+00:00

    1) For any BSOD:

    a) run the V2 log collector and post a new share link into this thread

    b) search for C:\windows\memory.dmp > if the file size is less than 2 GB > save to the downloads folder > zip > post a separate share link into this thread

    2) Open disk management > widen the volume and status columns so that no characters are cutoff > widen the disk 0 row so that no characters are cutoff > post an image into this thread

    https://www.tenforums.com/tutorials/2503-how-post-screenshot-disk-management.html

    3) Run HD Tune (free or trial version)
    https://www.hdtune.com/
    Post images of these results:
    a) Health
    b) Benchmark
    c) Full error scan

    4) Run Sea Tools for Windows:
    https://www.seagate.com/support/downloads/seatools/seatools-win-master/
    long generic test

    5) Run Hard Disk Sentinel (free or trial version)
    https://www.hdsentinel.com/
    a) Overview
    b) Temperature
    c) SMART

    6) These test can be run overnight:
    a) HD Tune Full error scan
    b) Sea Tools for Windows long generic test

    Please post images or share links for all test results.

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    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post: Vote = a helpful post
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