printer problem

Question

I install brother printerMFC-7360N I am unable to print any document

Answer 1

Hello

Is the printing issue particular between this computer and printer only? Or does it also have the same issue if you print from another device, such as your phone?

If it is affecting this computer only, download and reinstall the printer, see if it helps:
Go here: https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=mfc7360n_all&os=10068

Donwload and install this driver:

Note: This is not Microsoft website/URL, but it is the official OEM/manufacturer site.

Answer 2

Follow these steps on the Windows 11 device to troubleshoot the Brother MFC-7360N that is installed but not printing:

1. Remove and reinstall the printer
   1. Select Start > Settings > Bluetooth & devices > Printers & scanners.
   2. Select the Brother MFC-7360N and choose Remove. Confirm removal.
   3. Still in Printers & scanners, select Add a printer or scanner.
   4. Wait for Windows to find the Brother printer, select it, and choose Add device.
   5. After installation, print a test page to confirm it works.
2. Install or update the printer driver
   1. If the printer did not install correctly or still does not print, install the latest driver.
   2. In Device Manager (select Start > search for Device Manager), expand Printers.
   3. Right-click the Brother MFC-7360N and select Update driver.
   4. If no update is found, select Uninstall device, restart the PC, and let Windows reinstall the driver automatically.
   5. If problems persist, download the latest driver for the exact model and Windows version from Brother’s support site and install it, then test printing again.
3. Clear and reset the print spooler (if it still will not print)
   1. In the search box on the taskbar, type services and select Services.
   2. Double-click Print Spooler and select Stop, then OK.
   3. In the search box, enter %WINDIR%\system32\spool\printers and open that folder.
   4. Delete all files in this folder.
   5. Go back to Services, double-click Print Spooler, select Start, set Startup type to Automatic, and select OK.
   6. Try printing a test page again.

If the printer still does not print after these steps, repeat the removal and reinstallation and verify that the correct, latest Brother driver is installed.

---

References:

• Fix printer connection and printing problems in Windows
• Fix printer not found and printer not recognized errors in Windows
• My printer won't connect and I'm unable to print anything - Microsoft Q&A
• Uncommanded Printer Operation - Microsoft Q&A
• Printing error on windows 11 laptop - Microsoft Q&A
• Error message when you attempt to print or fax document: "No printers are installed"