关于outlook.com邮箱恢复问题?

霁云 姜 1 Reputation point
2021-10-16T05:59:00.637+00:00

Outlook.com mailbox encountered number verification, the previous number is useless, and I can’t enter the mailbox. Outlook.com asks to submit the email address and subject of my email. However, my mailbox is mainly used to receive short messages, and basically does not send out emails. I think it is unfair to me to verify my email only with the email and subject I sent. If I haven't sent any messages, how can I prove my identity? Please activate for me, you can use the email and subject I received to restore my email. Thank you for listening to my heart.

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  1. Siva-kumar-selvaraj 15,121 Reputation points
    2021-10-18T10:11:24.133+00:00

    Hello @霁云 姜 ,

    Thanks for reaching out.

    Outlook.com is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    Here are Support Resource for Outlook.com:

    How to get support for Outlook.com.
    Community Forum.
    Contact Support.
    You will need to sign in first to get support. If you can't sign in, go to Account support.
    ------
    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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  2. 霁云 姜 1 Reputation point
    2021-10-18T10:33:54.607+00:00

    My problem has not been solved so far, it's really sad

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