Spotify premium task issue

AZL 0 Reputation points
2026-06-22T20:45:46.68+00:00

Hi! So, I've completed all the tasks for Spotify Premium, and the last link was to claim it. I clicked on it, and it showed me to a page where it said URL not found. I went back to the dashboard but the box was already checked. I also chcked my Spotify, but nothing happened. Can someone help please?

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. paulr0511 46,135 Reputation points Independent Advisor
    2026-06-22T21:57:51.4766667+00:00

    Hello, good day and thanks for your question. Sorry to know about this and I understand that you have encountered an issue with regards to Spotify redemption in Microsoft Rewards.

    Please check and test this on the Bing app or on a different browser or use Incognito or inPrivate browsing as an alternative.

    If you will still encounter an issue after checking the above and if it will still be the same later today or tomorrow, you may submit a ticket via https://rewards.bing.com/support for this to get checked internally by the rewards team.

    Response times may vary due to workload or other tasks at hand, but rest assured that they will review your case and let you know on the outcome.

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  2. AI answer

    2026-06-22T20:45:57.5966667+00:00

    For issues with a Bing Microsoft Rewards Spotify Premium task where the claim link shows “URL not found,” the task is checked as completed, but the benefit is not applied to the Spotify account, direct self-service fixes are not documented in the provided material.

    The next step is to contact Microsoft Support so the account and reward status can be checked and corrected by support agents. Use the general Microsoft support entry point and select the appropriate product/subscription category, then proceed to open a support case or start a chat session. Provide details such as:

    • That this is related to Bing Microsoft Rewards
    • That the Spotify Premium task shows as completed
    • That the claim link returned “URL not found”
    • That the benefit is not visible in the Spotify account

    Support can then review the reward status and advise on reissuing or fixing the claim.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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