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I qualify for the Microsoft 365 Developer Program and am attempting to provision a Microsoft 365 E5 Developer Sandbox.
During setup, the wizard reports "No billing accounts found."
I have verified the following:
Microsoft AI Cloud Partner Program: Active
Organization verification: Authorized
Microsoft Customer Agreement (MCA) billing account: Active
Billing profile: Active
Partner Center account is successfully linked to the billing profile.
Microsoft Entra tenant is active.
The tenant is confirmed as the primary tenant for the MCA billing account (attempting to add it manually returns "This is the account primary tenant.").
Despite this, the Developer Program provisioning wizard cannot detect any billing accounts.
Has anyone encountered this issue, or can a Microsoft moderator verify whether there is a backend issue with the Developer Program profile or sandbox provisioning entitlement?
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
Thanks. I've also sent a message to our partner manager.
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Hi Karla Nema
Thank you for the update.
If you have any other questions in the future, please feel free to reach out again.
Have a great day!
Hi Karla Nema
Thank you for posting your question on the Microsoft Q&A Forum.
Please note that we're not Microsoft support, this is a user-to-user support forum. Moderators here don’t have backend access to Microsoft systems, so we can only provide technical guidance based on the public resources.
I searched the available documentation and community discussions but could not find any reported cases matching the issue you described.
In this situation, if your access to the Microsoft 365 Developer Program is through the Microsoft AI Cloud Partner Program, the recommended next step is to contact your Partner Administrator and ask them to raise a support request with Microsoft Support for further assistance.
Thank you for your understanding.
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