FPS only 30

Question

my c922 webcam is only getting 30 fps it's capable of reaching 60 fps but windows isn't allowing for it in the camera settings

Answer 1

Hi Steve Shewmaker,

I understand you're having trouble getting 60 FPS from your Logitech C922 webcam.

Before suggesting specific fixes, I need to narrow down a few details because the C922 can only achieve 60 FPS under certain resolutions and application settings:

1. Which version of Windows are you using?
2. Are you testing the webcam in the built-in Camera app, or in another application (OBS, Teams, Zoom, Discord, etc.)?
3. What resolution is currently selected when you try to use 60 FPS (720p or 1080p)?
4. Is the webcam connected directly to a USB port or through a hub/docking station?

If you're using Windows 7, Windows 8, or Windows 8.1, please note that these versions have reached end of support, so driver compatibility and webcam performance issues may not receive updates from Microsoft. We can still try some workarounds, but support options may be limited.

Based on the information provided so far, one possibility is that the webcam is currently operating at a resolution or application setting that limits it to 30 FPS. The Logitech C922 typically supports 720p at up to 60 FPS, while 1080p is generally limited to 30 FPS.

Once you confirm your Windows version and the details above, I can suggest more targeted troubleshooting steps.   

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