Agent stuck publishing

Question

I have made a few Knowledge changes and went to publish but it has been running for over 3 hrs.

Answer 1

Hi @Enrique Cruz

Thank you for reaching out. 

To ensure I fully understand your situation and provide the most effective assistance, I’ll need a few additional details, such as:  

Which product are you using (Copilot Studio, Microsoft 365 Agent Builder, Agent 365 or another)? 

When you say the publish process has been running for over 3 hours, are you seeing the status stuck at "Publishing" with no error message, or does any error eventually appear? 

Does the issue affect only this agent, or do other agents in the same environment also remain stuck when publishing? 

Have you recently added, removed, or refreshed any knowledge sources before the issue started? 

Any updates would be greatly appreciated.   

Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution. 

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