Backup keeps stopping

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Backup keeps stopping

Lori Mason 0

TITLE: My "continuously" backup keeps stopping "halted." How do I fix that?

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Answer 1

Jay Tr 14,310 Microsoft External Staff Moderator

Hi Lori,

Thank you for reaching out and I'm sorry to hear the backup keeps halting on you.

To better understand the issue and assist you, please share the following details:

What happens when you try to run the backup, is there any error message when it halts? If so, please share a screenshot of it.
What were you trying to back up when this happened?
When you mention continuous backup, are you referring to AutoSave?
Are other people in your organization experiencing the same issue, or is it just happening on your end?
Where were you backing up to (for example, OneDrive, an external drive, or another location)?
How much free space is available on the drive you are backing up to, and how large is the data set you are trying to back up?

Thank you for your time and patience during the process. I'm looking forward to your response.

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Jay Tr 14,310 Reputation points Microsoft External Staff Moderator

2026-07-24T22:46:08.33+00:00

Hi Lori,

I hope you are having a great day.

I’m following up on the support thread we've been working through together. At this stage, I’m still working to better understand the issue you’re facing so we can identify the most effective solution.

If you have any additional details to share or if there’s anything specific you’d like me to focus on, please feel free to reach out. I’m always happy to help if you need anything else.

I’m committed to ensuring everything runs smoothly and that your experience remains uninterrupted.

Thank you again for your patience and collaboration. I look forward to hearing from you soon.