ERROR_VUE_WIDE_BLOCK

Question

Hi,

i trying to book the exam Microsoft Certified: Azure Data Fundamentals but filed with please help with this thanks

Unexpected error

We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

Answer 1

ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

Answer 2

ERROR_VUE_WIDE_BLOCK typically means the Pearson VUE account is blocked, commonly after multiple failed payments. This is not usually fixable from the exam booking page.

Use Microsoft Credentials Support / Pearson VUE support to have the block reviewed and lifted:

• https://aka.ms/CertificationSupport
• https://learn.microsoft.com/en-us/credentials/support/help

If the issue is only showing the generic Unexpected error message while scheduling the DP-900 exam, the recommended action is still to contact Microsoft Certification Support or Pearson VUE Support because there may be an account issue.

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References:

• Getting this error while registering for a Microsoft certification. - Microsoft Q&A
• Unexpected error – ERROR_VUE_WIDE_BLOCK - Microsoft Q&A
• Unexpected Error When Scheduling Exam - Microsoft Q&A
• How to schedule an exam ? - Microsoft Q&A