SOUND PROBLEMS

Question

SOUND PROBLEMS

mandi vincent 0

My sound on the computer and my speakers has stopped working. Please help!

John Jefferson Doyon 80,595 Reputation points Independent Advisor

2026-07-26T20:48:52.59+00:00
Hi,

To help narrow down the issue:

Are you using built-in speakers, wired speakers, USB speakers, Bluetooth speakers, or monitor speakers?

Do you see a red X on the speaker icon or the message "No audio output device is installed"?

Did the sound stop after a Windows update, driver update, or connecting another device?

Press Windows + R, type winver and press Enter. What Windows version and build number are shown?

1 answer

Your answer

John Jefferson Doyon 80,595 Reputation points Independent Advisor

2026-07-26T20:48:52.59+00:00

Hi,

To help narrow down the issue:

Are you using built-in speakers, wired speakers, USB speakers, Bluetooth speakers, or monitor speakers?

Do you see a red X on the speaker icon or the message "No audio output device is installed"?

Did the sound stop after a Windows update, driver update, or connecting another device?

Press Windows + R, type winver and press Enter. What Windows version and build number are shown?

Answer 1

Hi mandi vincent,

I understand that losing all sound from both the computer and your speakers can be frustrating.

Could you confirm:

Whether the sound is missing from all apps or only certain programs.
Whether the problem started after a recent Windows update, driver update, or hardware change.

In the meantime, please try this quick test:

Right-click the speaker icon in the taskbar and select “Sound settings.”
Under “Output,” confirm that the correct device (your speakers, headphones, or monitor) is selected.
Scroll down and select “Troubleshoot” next to “Audio.”
Follow the prompts and let us know whether Windows reports any issues or applies a fix.

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