Audio issue

Question

I have an audio issue that started yesterday. I have checked all the settings, permissions and updated drivers, but participants cannot hear me when I host a meeting. However, when I am a participant, there is nothing wrong with the audio. I can hear them and they can hear me. Please help

Answer 1

Dear @Annie,

Thank you for posting your question in the Microsoft Q&A forum.

Based on your description, your microphone works when joining other meetings, but participants cannot hear you when you host a meeting.

To narrow down the issue, could you please confirm:

1. Does this happen in all meetings you organize or only specific ones?
2. Are you using the Teams desktop app or Teams web app?
3. If you create a new test meeting, can participants hear you?
4. Does the issue occur with a different headset or microphone as well?

Since the issue only occurs when you host a meeting, it may be related to the Teams client or the specific meeting configuration. Please try some suggestions below:Check device settings in Teams

• Go to Settings > Devices
• Ensure the correct microphone, speaker, and camera are selected
• Use Make a test call to verify functionality

Sign out of Teams, completely close the application, then sign back in and test again.

If you are using the Teams desktop app, try hosting the meeting through Teams on the web to determine whether the issue is specific to the desktop client

On Windows:

• Go to Settings > Privacy & Security > Microphone / Camera
• Ensure access is enabled and Microsoft Teams is allowed

For reference My speaker isn't working in Microsoft Teams

If you have tried all the methods above but still cannot resolve the issue, please update more information as my previous questions so I can support you more effectively.

Please understand that the more information you provide, the more helpful I can support.

Looking forward to your update.

---

If the answer is helpful, please click "Yes" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.