Attachment issue

Question

Attachment issue

Nilesh Patel 0

On new outlook attachment can't copy and past to folder

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2 answers

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Answer 1

Hornblower409 11,780

@Nilesh Patel said

On new outlook attachment can't copy and past to folder

As Julie Huynh has correctly indicated, this functionality is not present in New Outlook for Windows. I would urge you to Vote for and Comment on this Feature Request to encourage Microsoft to add this ability to New Outlook for Windows.

Copy/Paste attachments to windows file explorer
https://feedbackportal.microsoft.com/feedback/idea/1be06274-d85b-f011-95f3-7c1e5299279a
(You must "Sign In" at the top right of the Feedback page before you can vote).

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Answer 2

Julie Huynh 2,360 Independent Advisor

Dear @Nilesh Patel,

Good day! Welcome to Microsoft Q&A forum!

Based on your description, I understand that you're using the New Outlook for Windows and are unable to copy and paste email attachments directly to a folder. You're looking for assistance with managing or saving attachments from Outlook.

To better understand the issue, could you please confirm the following:

Are you trying to copy an attachment from an email and paste it directly into File Explorer?
Does the issue occur with all attachments or only specific file types?
Are you able to save/download the attachment using Save As or Download?
Do you receive any error messages when attempting to copy and paste? If yes, could you provide me with a screenshot of it so that I could have a visual reference and more information on it?
Is this happening on one device only, or across multiple devices?

Your confirmation would be very helpful in ensuring you receive the most suitable support!

If you’re able to share a bit more about your situation, I might be able to suggest some helpful next steps.

Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful. I appreciate your time and look forward to hearing how things are going!

Thank you for your time and patience.

If you have extra questions about this answer, please click "Comment".

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Nilesh Patel 0 Reputation points

2026-07-31T09:33:09.26+00:00
Dear Team,

Yes copy from email to folder

Yes wih all attachment

Yes Save as or download works

No noting error found

on multipal devices
Julie Huynh 2,360 Reputation points Independent Advisor

2026-07-31T14:31:28.78+00:00
Dear @Nilesh Patel,

Based on your responses, the issue occurs with all attachment types, across multiple devices, and there are no error messages. Since Save As and Download work successfully, this suggests the attachments themselves are not the problem.

The behavior you're describing is likely related to the current functionality of New Outlook for Windows. To help narrow this down further, could you please test the following:

Open the same mailbox in Outlook on the web (OWA) and verify whether copying/dragging attachments directly to a folder works there.

If available, switch temporarily to Classic Outlook and test whether the copy/paste functionality works as expected.

This will help determine whether the issue is specific to the New Outlook client or a broader mailbox-related issue.

Thank you for your kindness and understanding!
Julie Huynh 2,360 Reputation points Independent Advisor

2026-08-01T11:46:47.8966667+00:00

Hello,

I am following up to inquire about the current status of your issue. I remain available and look forward to your response.