Anyone has problems with their bluetooth audio devices?

Camilo Largo 0 Reputation points
2026-08-02T00:09:19.82+00:00

I'm trying to use airpods on my computer and they look connected, but when I try to listen to something it doesn't work. I tried to fix it with Windows Audio Solver and it said I had to update my drivers i do it but you know, it don't work. Can someone help me?

Windows for home | Windows 10 | Devices and drivers
0 comments No comments

1 answer

Sort by: Most helpful
  1. Hendrix-V 17,610 Reputation points Microsoft External Staff Moderator
    2026-08-02T05:08:22.6366667+00:00

    Hi Camilo Largo,

    If your AirPods show as connected but no audio is playing, Windows may not be using them as the active playback device even though the Bluetooth connection is established.

    Please try these quick steps:

    1. Go to Settings > System > Sound and make sure your AirPods are selected as the current output device.
    2. Remove the AirPods from Settings > Bluetooth & devices, restart your PC, and pair them again.
    3. Open Device Manager, uninstall the Bluetooth adapter and AirPods-related audio devices, then restart Windows so the drivers can be reinstalled automatically.
    4. If available, install the latest Bluetooth driver from your PC manufacturer's support website.

    If possible, test another Bluetooth headset on the same PC. This can help determine whether the issue is specific to the AirPods connection profile or related to the Bluetooth/audio configuration in Windows.

    If the issue continues, please let me know your Windows version and whether the AirPods appear in both the Bluetooth devices list and the Sound output list, and the community can suggest additional troubleshooting steps.

    Feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.