manage your data

Question

cannot get into manage your data

cannot get into manage your data

cannot get into manage your data

cannot get into manage your data

cannot get into manage your data

Answer 1

Hi eugene johnson,

I understand that you cannot access the Manage your data section of your Outlook.com account.

Please note that this is a user-to-user forum, so contributors cannot access your account or change its privacy settings.

To help narrow this down, please provide the following:

1. The page or option you select before the problem occurs.
2. What happens after you select Manage your data, including any message displayed.
3. The device and browser you are using, such as Windows 11 with Edge or an iPhone with Safari.

In the meantime, try signing in directly to the https://account.microsoft.com/privacy using an InPrivate or Incognito browser window. The privacy dashboard is where personal Microsoft account holders can view and clear supported activity data. View your data on the privacy dashboard | Microsoft Support 

Please do not post your full email address, password, or verification codes in your reply.

Once these details are available, the appropriate next steps can be provided.

---

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.