Syncing Outlook Calendar

Question

I cant sync my calendar in Outlook Classic to my CRM Pipedrive

Answer 1

Hi Brendan,

Good day.

To assist you more effectively, could you please provide the following details?

1. What type of Outlook account you are using in Outlook Classic? For example, is it a personal Outlook.com/Hotmail account, or a Microsoft 365/Exchange work account provided by your organization?
2. Are you trying to sync your primary calendar, a shared calendar, or a local calendar stored in Outlook?
3. When you try to connect the calendar in Pipedrive, do you receive any error message? If yes, could you please share a screenshot or the exact wording?
4. Is the issue affecting all calendar events or only specific events, such as recurring meetings or older appointments?
5. Have you already tried disconnecting and reconnecting the calendar sync in Pipedrive?

Please feel free to share the information in the comment below. Once I have it, I'll be better positioned to guide you through the next steps. 

I'm looking forward to hearing your thoughts.

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