Add a User

Question

I have one account and I have a business partner who when she is on a teams meeting is showing up as me. What do we need to do to have her be identified as herself and not me?

Answer 1

Dear Eric,

Your business partner is appearing as you because you are both signing in with the same Microsoft 365 account. Each person needs their own user account and license so that Teams can show the correct name, meeting identity, chat history, and activity. Sharing one account also means her files, email, and OneDrive content are mixed in with yours. One thing worth confirming: is your current subscription a Microsoft 365 Business plan, or a personal or family subscription? That changes whether you have an admin center to add her through, or whether you would need to set up a business subscription first.

If you manage a Microsoft 365 Business subscription, you can add her yourself:

1. Sign in to the Microsoft 365 Admin Center 
2. Go to Users > Active users.
3. Select Add a user.
4. Enter your partner’s name and create a unique business email address.
5. Assign a Microsoft 365 or Teams license, if required.
6. Give your partner the temporary password.
7. Ask your partner to sign out of your account in Teams and sign in with the new account.

Do not give administrator privileges unless your partner genuinely needs them.

For reference: Add users and assign licenses in Microsoft 365 - Microsoft 365 admin | Microsoft Learn

On the partner’s computer:

1. Open Teams and select the profile picture.
2. Sign out of your account.
3. On the Teams sign-in screen, remove your saved account if that option appears.
4. Sign in using the partner’s new account.

On cost, Microsoft 365 Business plans are billed per user per month, so adding your partner means buying one more license alongside yours. Business Basic is web and mobile apps only, while Business Standard and Business Premium include the installed desktop apps such as Excel. You can check current pricing here: Microsoft 365 Pricing for Business: Plans & Features

On the number of computers, each licensed user can install and stay signed in on up to 5 PCs or Macs, 5 tablets, and 5 phones. That limit is per person, not per company. So for your three laptops, if the inventory laptop is used by you, it is simply one of your five installations and Excel will activate under your own license. If your partner uses it, it counts against hers instead. Either way, two licenses will comfortably cover all three machines.

I hope this helps. Looking forward to your reply.

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Answer 2

What is the fee to have another user? and how many Computers can be logged in We have two laptops and a third laptop we use for inventory so it will need to have excel.