Continously Receiving an Outlook Error

Dustin White 0 Reputation points
2026-09-01T00:26:00.7033333+00:00

For the longest time I have received the message I have attached any time I access my personal Outlook account and every time I compose an email from my personal Outlook account in which you can see the error message as well as an unfamiliar error or cancel message followed by the Error Reporting description. Please see attachments and provide any information to help resolve this matter. Thank you image User's image

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Outlook | Windows | Classic Outlook for Windows | For home
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  1. Vikki-T 9,055 Reputation points Microsoft External Staff Moderator
    2026-09-01T11:02:28.1066667+00:00

    For your privacy and security, I have covered the personal information included in your post. Please avoid sharing any personal or sensitive information publicly, such as serial numbers, order details, email addresses, phone numbers, or case-related information.

    Hi Dustin White,

    I’m sorry you’ve been repeatedly encountering this error when accessing your account and composing messages in Outlook.

    To narrow this down, could you please confirm:

    • Is this a personal Microsoft account, such as Outlook.com, Hotmail.com, or Live.com, or a Microsoft 365 business/work account?
    • What Outlook for iOS and iOS versions are currently installed?
    • Can you sign in and compose an email normally through Outlook on the web?
    • Does the error still appear if you temporarily remove or disable the signature in Outlook?
    • Do you have both a personal and a work or school account added to the Outlook app?

    In the meantime, please update Outlook from the App Store. If it is already up to date, remove the affected account from Outlook and add it again to refresh its sign-in session. Please make sure any important locally stored information is backed up before removing the account.

    If the problem continues, please use Outlook Settings > Help & Feedback > Contact Support and include the Error ID shown in the screenshot so the Outlook mobile support team can review the relevant diagnostic information. Thank you so much for your understanding.     

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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