Time synchronization failed. Please check network connectivity and retry.

Question

I have been trying to synchronize my time clock. The last sync was on 9/2. I have moved from Arizona to Texas. Since that move, it will not connect to the network. The error I received is in the title. I have tried to reset through the command prompt using w32t resync, window+r, stop/restart windows time clock. What else is there to do?

Answer 1

Hi Eboni Bankhead,

Thank you for providing the details. Since this started shortly after moving from Arizona to Texas, it may be worth checking both the time zone settings and the Windows Time service configuration.

Please try these quick steps:

1, Verify the time zone

• Go to Settings > Time & Language > Date & Time.
• Confirm the time zone is set to Central Time (Texas).
• If available, temporarily enable Set time zone automatically.

2, Restart and re-register the Windows Time service

• Open Command Prompt as Administrator and run:

net stop w32time
w32tm /unregister
w32tm /register
net start w32time
w32tm /resync

3, Check the current sync status

• Run: w32tm /query /status
• Note any error messages that are returned.

4, Check network or security software

• If you're using a VPN, firewall, or third-party security software, temporarily disable it and try syncing again.
• Some network configurations can prevent Windows from reaching its time synchronization servers.

If the issue continues, please let us know the results of the w32tm /query /status command and whether the correct time zone is already configured. That information will help narrow down whether this is a time service configuration issue or a connectivity-related restriction.

Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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