No schedule box

Question

There is no schedule box in copilot - I have the premium program, and my task did not migrate

Answer 1

Hi Stan Reid,

The missing Schedule box may be related to the ongoing transition from Copilot Tasks to Copilot Cowork. Microsoft states that scheduled tasks should move to Cowork, but they are turned off by default after migration and may require additional setup.

Please make sure that Copilot is signed in with the personal Microsoft account that owns the Microsoft 365 Premium subscription. Then open Cowork, select My tasks, and use Filters > Scheduled. You can also check for a Scheduled section in the Cowork side panel.

If the task appears but is inactive, open it and follow any prompts to reactivate the schedule. If the previous task does not appear anywhere, use the feedback option in Copilot to report the missing migrated task, since this may require investigation by the Copilot team.

For reference:

• Copilot app updates and the Tasks-to-Cowork transition
• Manage tasks and schedule prompts in Copilot Cowork

Please note that Copilot Cowork for personal accounts is currently in Preview, so its interface and availability may continue to change during the rollout. Thank you so much for your understanding.     

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Answer 2

Your scheduled Tasks should appear under Cowork → My tasks → Scheduled, but migrated schedules are switched off by default and must be reactivated after your account moves to Cowork.

Restore the migrated schedules

1. Open the Microsoft Copilot app using the personal Microsoft account that owns the Microsoft 365 Premium subscription.
2. Select Cowork, next to Chat in the upper-left corner.
3. Open My tasks.
4. Select the Scheduled tab or use Filters → Scheduled.
5. Open each migrated task, complete any requested setup, and turn its schedule back on.

Microsoft states that Tasks conversations and scheduled tasks move to Cowork, but migrated schedules are disabled by default. Task-specific memories do not migrate, so some instructions may need to be added again.^1^

There may not be a separate Schedule box. In Cowork, enter the task and timing directly in natural language, for example:

Send me a summary of tomorrow’s calendar every evening at 7 PM.

Cowork should confirm the schedule and request approval. You can then edit, pause, or cancel it from My tasks → Scheduled.^2^

If Cowork is not shown

The Tasks-to-Cowork migration is being deployed account by account over several weeks, so the absence of Cowork can mean that the Premium account has not yet completed migration. Cowork for personal accounts is currently a Preview feature.^3^

Check these account conditions:

• The app must be signed in with the personal Microsoft account that owns Premium.
• Receiving Microsoft 365 Premium through family sharing is insufficient: premium AI features are available only to the subscription owner.^4^
• Work/school and personal Copilot accounts remain separate, so Tasks created under one account will not appear under the other.^1^

If Cowork is available but all previous conversations and schedules remain absent, report it from the app:

1. Select … in the upper-right corner.
2. Select Send feedback.
3. Select Report a problem.
4. Include when the migration occurred, the device and operating system, the account type (personal Premium owner, without posting the address), and screenshots of Cowork → My tasks.

Microsoft provides this route for content that remains unavailable after an app/account migration.^5^

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References

1. Copilot App Updates for Personal, Work, and School Accounts | Microsoft Support
2. Manage tasks and schedule prompts in Microsoft Copilot Cowork (Preview) | Microsoft Support
3. Get started with Microsoft Copilot Cowork for personal accounts (Preview)
4. Introducing Microsoft 365 Premium
5. Troubleshoot Your Content in the Updated Copilot App | Microsoft Support