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Legacy Intune is not installing

Neeraj 136 Reputation points
2020-08-06T07:31:58.097+00:00

Hi Techs,

Intune client is not installing. Intune is installing partially. Intune icon comes in tray saying some update are available. but when we try installing it,it is not installing and fades out quickly.

15955-intuneissue.jpg

Any help would be appreciated.

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Neeraj 136 Reputation points
    2020-08-14T08:51:03.383+00:00

    Thanks Crystal,

    i can also find "Enrollment Utility: completed execution." in enrollment.log also i can find device name in intune console.
    But still i cannot find Microsoft Intune Center in client machine.
    Still, Intune in taskbar tray always came with warning again and again.
    and getting similar screenshot i attached in my first post.

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  2. Crystal-MSFT 44,506 Reputation points Microsoft Vendor
    2020-08-17T08:35:57.997+00:00

    Hi,

    Thanks for the reply.

    From your description, I know the Microsoft Intune Center is not in Client machine. To double confirm this, please go to the following location and see if cltui.exe is there.

    17933-image.png

    If it is not there, we suggest to try other method to do the enrollment, like manual enroll: download the Intune client software and install on one new client manually to see if the result is different:
    https://learn.microsoft.com/en-us/mem/intune/fundamentals/install-the-windows-pc-client-with-microsoft-intune#download-the-intune-client-software

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