Snip & Sketch Windows 10 2004 Issue

Ricky_06 11 Reputation points
2020-08-06T20:04:47.737+00:00

Hallo there, recently i'm deploying Windows 2004 version without any apparent errors.
Currently just an issue launching Snip & Sketch App installed by windows store with below version:
Microsoft.ScreenSketch_10.1907.2471.0_x64__8wekyb3d8bbwe

I have just tried to remove and reinstall only this app.

When trying to get a snapshot i got error below:
16090-sniperror1.png

Os version:
16231-osversion.png

Looking in working Pc OS version win 10 1909,under Choose Default Apps By Protocol there is as follow screenshot:

16233-ms-screen.jpeg

On Pc with WIN10 2004 there isn't URL:ms-screenclip

trying on Win10 2004 Get-appxpackage -all shellexperience

Name : Microsoft.Windows.ShellExperienceHost
Publisher : CN=Microsoft Windows, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture : Neutral
ResourceId : neutral
Version : 10.0.19041.1
PackageFullName : Microsoft.Windows.ShellExperienceHost_10.0.19041.1_neutral_neutral_cw5n1h2txyewy
InstallLocation : C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy
IsFramework : False
PackageFamilyName : Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy
PublisherId : cw5n1h2txyewy
PackageUserInformation : {S-1-5-21-2126553179-819540731-1189254048-500 [Admin]: Installed}
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : True
IsPartiallyStaged : False
SignatureKind : System
Status : Ok

Please let me know if you need further info.
Thanks in advance for any suggestion.

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. DEVAUX Christophe 1 Reputation point
    2021-02-04T21:02:36.113+00:00

    Hello,

    I fixed the problem by removing this registry key:
    [HKEY_LOCAL_MACHINE \ SOFTWARE \ Policies \ Microsoft \ Windows \ App Management]
    "COMClassStore" = dword: 00000001

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