How to restore all notes text insert on "notes" columns in outlook desktop app

asked 2021-11-03T22:40:31.737+00:00
Jennifer 651 Reputation points

Hi Team,

One of my users lost all his text notes under "notes" columns in outlook. Please provide us with steps to restore the text notes.
The user also created a custom column, which also disappeared as well, how can we restore it?

Thank you for your help,

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. answered 2021-11-04T06:41:42.07+00:00
    ChristyZhang-MSFT 9,391 Reputation points Microsoft Employee

    Hi @Jennifer ,

    Welcome to our forum!

    Do you mean the custom column shown in the below figure, which is added in the view settings?
    146444-9.png

    If so, have you done any specific operations before this issue occur? Such as resetting view?

    As I know, you can readd the custom column in view settings. Please go to View settings>click Columns…>choose the custom column you lost>click Add>Click OK. Then the previously lost columns will be restored.
    146368-10.png

    Hope the above help! If it's not your case, please provide more information about your case, such as an screenshots.(In order to avoid the disclosure of your privacy, please remember to hide your personal information)


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