Whenever I try to update to Windows 11 my Pc BSOD

Kacper 1 Reputation point
2021-11-08T22:07:15.933+00:00

I've been trying to update to Windows 11 recently but everytime I tried to my pc would of Blue screened after a couple of restarts. Am confused on why it bluescreen everytime my system is compatible. The error code which am getting is INVALID_DATA_ACCESS_TRAP. But when I go into windows setting - windows updates i get the error code 0xC00000101. I know it's something with my drivers but Ive checked every single one. I looked online and a couple of people have said look at a specific dmp file which I did and its doesn't tell me anything on why it crashed I'll include some images below. 147503-unknown-7.png

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Tom Jacob Chirayil 121 Reputation points
    2021-11-08T22:11:41.413+00:00
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  2. Kacper 1 Reputation point
    2021-11-08T22:34:44.713+00:00

    The only things which I did was

    • Running Windows System File Checker (“sfc /scannow”)
    • Running Deployment Image Servicing and Management (DISM) tool
    • and running CHKDSK Utility
    • Also scanning my pc with Windows Defender.
    • And updating all my drivers.

  3. Docs 16,226 Reputation points
    2021-11-09T01:48:12.847+00:00

    1) Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    https://www.windowsq.com/t/bsod-posting-instructions.17/
    https://www.windowsq.com/resources/v2-log-collector.8/
    https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

    2) Run setupdiag > post a share link into this thread using one drive, drop box,, or google drive
    https://learn.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

    3) Open administrative command prompt and copy and paste:
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    chkdsk /scan

    Post images or share links of the commands with results into this thread.

    4) Run the Windows 11 compatibility check > post images or share links into this thread
    https://www.microsoft.com/en-us/windows/windows-11

    5) List any of these non-Microsoft software:
    a) antivirus
    b) firewall
    c) drive encryption

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    Please remember to vote and to mark the replies as answers if they help.

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  4. Docs 16,226 Reputation points
    2021-11-10T02:32:38.78+00:00

    Yesterday there was a BSOD that did not produce a dump file.

    Please perform the following steps:

    1) Run HD Tune (free or trial version) (all drives)

    Perform the tests on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    2) Run Sea Tools for Windows (all drives)
    long generic test

    3) These steps / tests can be performed overnight:
    a) HD Tune Full error scan
    b) Sea Tools for Windows long generic test

    4) Read these links on Windows Driver Verifier (WDV):

    https://www.tenforums.com/tutorials/5470-enable-disable-driver-verifier-windows-10-a.html
    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983?auth=1

    5) Do not use WDV until it is communicated in the thread

    6) Make a new restore point:
    https://www.tenforums.com/tutorials/4571-create-system-restore-point-windows-10-a.html

    7) The BIOS: Version/Date American Megatrends Inc. F3, 01/09/2020
    Make sure this is the proper link for the motherboard:
    https://www.gigabyte.com/Motherboard/B460-HD3-rev-10/support#support-dl-bios
    Upgrade the BIOS to the most up to date non-beta BIOS

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    Please remember to vote and to mark the replies as answers if they help.

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  5. Docs 16,226 Reputation points
    2021-11-10T22:35:57.853+00:00

    Please post images or share links for the HD Tune and Sea Tools results.


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