@SuperEngineerDude
When using Azure File Sync with cloud tiering users should generally be connecting directly to your server endpoint. When a user opens a tiered file, Azure File Sync seamlessly recalls the file data from the file share in Azure. If users connect and make changes directly to Azure Files those changes are not immediately detected by the server endpoint.
More information can be found on the FAQ and How to manage tiered files
Hope this helps! Let us know if you have further questions or need more assistance.
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