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Additional information from the call to get a token: getting this error

sohail kudagi 1 Reputation point
2021-11-21T18:04:17.473+00:00

Additional information from the call to get a token:
Extension: fx
Resource: jarvis
Details: AADSTS50020: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c44b4083-3bb0-49c1-b47d-974e53cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
Trace ID: 2139b0d1-99ef-4ec3-8a40-91d93e766500
Correlation ID: b5311b24-609a-4524-bbb8-252933a41b23
Timestamp: 2021-11-21 18:00:50Z

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. James Hamil 22,436 Reputation points Microsoft Employee
    2021-11-28T17:52:25.02+00:00

    Hi @sohail kudagi , what identity provider are you using? For example if you're using gmail, you may need to configure Google as an identity provider. Also, please review this document about adding external users. If this doesn't fix your issue please let me know and I can open a support ticket for you.

    If this answer helped you please mark it as "Verified" so other users may reference it.

    Thank you,
    James

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